First Class
Customer Service
24x7 Nearshore Support For E-commerce Merchants & Advertisers
We Deliver Omni
We Save
We Boost
We Ensure
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All enquiries are 100% confidential. No spam, guaranteed!
First Class Customer Service SRL is wholly owned by Elevated Support Services ESS Limitada.
First Class Customer Service For Subscription Based Businesses
At FCCS we understand how important your monthly cycles are to your bottom line. Our LTV driven approach is suitable for a variety of industries including nutraceuticals, straight sales with continuity, subscription boxes and old-fashioned membership-based billing models. Whether you’re selling CBD, skin cream, gourmet foods or Fido’s monthly toys and treats, FCCS ensures that your revenue outpaces your customer acquisition costs.
We work directly with you to determine your pre-set goals at the start of a campaign and work together to meet them.
Our experienced customer service agents are trained to ensure:
Customer Service, Done Right
We ensure every call is answered with patience and a resolution-driven approach, to keep both your customers & you delighted!
Get A Free ConsultaionCustomer Center Services
Omni-Channel Support
At First Class Customer Service, we cover all forms of support channels to ensure no matter
what the medium, your customers concerns are efficiently addressed in real time.
Email Support
We answer your emails in a timely manner according to your KPI’s.
Live Chat Support
We resolve simple issues quickly and efficiently.
Telephony Support
Multi-lingual results-oriented support that keeps revenue strong
SMS Support
Quick and efficient responses to keep your customers engaged and content.Our Multilingual Agents Currently Support Three Languages
English
Spanish
PortugueseLock Box Data Security
We safeguard your data with multiple layers of protection in place, resulting in a secure and safe environment.
Get A Free ConsultaionThe FCCS Advantage
Why Work With Us
At First Class Customer Service, we cover all forms of support to ensure no matter what the
medium, your customer's concerns are addressed in real time.
Your data is safe and protected from overreaching regulators.
English, Spanish and Portuguese with more coming!
We are always working to provide your customers with the solutions they require.
From nutraceuticals, free trials, continuity and subscription boxes. We understand the recurring model, it’s the heart of what we do!
Revenue Retention Approach
We specialize in customer service that is targeted to salvage revenue and extend the customer lifetime value.
Get A Free ConsultaionVerticals We Serve
Customer Support For Every Business
At First Class Customer Service, we cover all forms of support to ensure no matter what the
medium, your customer's concerns are addressed in real time.
Health & Wellness
Skincare & Beauty
CBD & Hemp
Credit Repair
E-Gaming
Free Trials
Continuity Billing Models
Subscription Boxes
Vertical Oriented Specialists
We have specialised teams with deep vertical knowledge, which ensures quick help, resolution & satisfaction.
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+1-877-432-6262
support@fccs.cr